Joan A. Male

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We provide free support to families and safety to children when parenting gets tough, 24 hours, 7 days a week.

When you feel under stress or need someone to talk to, call our Family Helpline and find an understanding listener at the other end of the line anytime of the day or night.


Our Mission
Raising a family is a big job and sometimes it’s an overwhelming one! Since 1973, the Family Help Center provides services to families raising children and gives the support you can’t always get from family, neighbors, or even parents.

As a nonprofit agency, we operate the only 24-hour, 365 day a year family crisis intervention and support service in Erie County. We offer immediate assistance with no application procedures, no eligibility requirements and no waiting period.

Family Help Center is a multi-service Agency, providing in-home support services to all of Erie County, as well as a
New York State licensed daycare facility, Family Help Center Daycare.


Keeping Babies Safe Campaign



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