Our Services
24 Hour Family Helpline
Our Family Helpline is the access point to all services provided by the Family Help Center. Frustrated parents and caregivers can...
Home-Based Support
Home visits allow our social workers to observe the family environment, monitor indicators of stress and risk of violence...
Parent Support Groups & Companion Childcare Groups
People helping people. That's what the Family Help Center is all about. When possible...
Childcare Center
Family Help Center Daycare is a full service childcare center licensed by the New York State Office of Children and Family Services...
Current Programs
Infant Programs (6weeks-10 months) We know that when we provide care for infants, smiling faces, cuddles, and cheery songs are just as important...
Youth Empowerment & Leadership (YEL)
Youth Leadership Development, through our Youth Empowerment & Leadership (YEL) program...
Schools
Closing the Gap is a collaborative project with the United Way, Buffalo Public Schools and other human service...
Parent Café
Parent Café is an informal client-directed parent support group held over lunch providing parents and caregivers...
Sudden Infant & Child Death Resource Center
The Sudden Infant and Child Death Resource Center is a statewide program helping families and...
Food Pantry
We don’t have a lot – but we’re willing to share. Client families in critical need of emergency assistance for formula, food, or diapers...
Help Connection
When Family Help Center cannot help directly, we use our thorough knowledge of community resources to make referrals...
Transportation
Family Help Center provide assistance with transportation using bus tokens, staff may provide transportation to appointments, group, etc. as...
Urgent Access / Educational Success
Urgent Access is a short-term wrap around program, and as such, is based on guiding consumers...
Phone Follow-Up Services
When the caller leaves his/her phone number, one of our social workers calls him/her back, usually within 24 hours, to reassess the presenting problem...
Intensive Home-Based Services
Intensive home-based services provides rapid response to families identified by Erie County Department...