Assistant Youth Coordinator

Our Youth Empowerment & Leadership (YEL) program has an opening for a full-time Assistant Youth Coordinator assists the Youth Coordinator in developing, coordinating, and overseeing all youth leadership development services provided by the Family Help Center for the Erie County Children’s System of Care.   The Assistant Youth Coordinator works with a team to plan and facilitate youth meetings, skill trainings, and events, and to empower youth in the program to help in planning and facilitating meetings and events. 


  • Works cooperatively with all Children’s System of Care agencies and with Family Help Center to ensure the effective integration of services delivered to youth, within and between program components.
  • Attends Children’s System of Care meetings as appropriate.
  • Maintains client and Agency confidentiality.
  • Utilizes specialized youth development knowledge in support of individual youth needs and the needs of the Children’s System of Care.
  • Provides necessary transportation (utilizing Agency or personal vehicle) to youth to program related meetings and events.
  • Facilitates youth recreational, training, and group meetings, including organizing special events.
  • Develops mentoring and leadership skills.
  • Works with youth and the Children’s System of Care member agencies to market youth leadership development activities.
  • Assists with tasks to maintain the day-to-day operation of the program, and assist with functions when emergencies arise so the 24-hour crisis services are not interrupted.
  • Uses good time management skills; structures own time, works independently but knows when to involve Supervisor.
  • Interacts using effective, positive interpersonal communication with individuals and groups.
  • Attends trainings and other staff development activities as appropriate to develop professional skills.
  • Demonstrates a willingness to learn about and implement skills related to diversity.
  • Models and practices sensitivity, fair treatment and acceptance of diversity in all interpersonal interactions.
  • Supports and communicates with Supervisor, co-workers and community partners in a cooperative manner; seeks supervision when appropriate, accepts and utilizes construction feedback.
  • Demonstrates and understands the boundaries of the position as they relate to both responsibilities and limitations.
  • Follows direction of Supervisor and management.
  • Demonstrates appropriate communication skills, both written and verbal.
  • Exhibits appropriate language and dress; work attitudes and performance behaviors; dependability, proper work attendance and punctuality.
  • Maintains program data and compiles regular reports related to program evaluation and outcome measurement in accordance with established timeframes.
  • Complies with Agency safety standards and is responsible for own actions and conduct concerning safety and healthy working conditions, both within the Agency and in the field.



  • Education, Training and Experience: Bachelor’s Degree in Social Work/Human Services with one year experience in developing youth leadership required; or an unusual combination of education and experience.
  • Must have knowledge of and the ability to work with both youth and adults in diverse communities.
  • Able to provide professional leadership and work well with an interdisciplinary team of professionals.
  • Able to work effectively with children/youth with behavioral, emotional and/or mental health challenges and their families.
  • Complies with all aspects of the Agency’s policies and procedures.
  • Must have driver’s license with acceptable DMV record, adequate vehicle insurance and reliable vehicle.
  • Has stamina to work required hours with an irregular schedule including some weekends or evenings.
  • Flexible with co-workers and families to allow changes in schedule and other activities of the job.
  • Shows positive, respectful attitude toward clients, job, fellow workers, community partners and Agency.
  • Clear mental thought processes.
  • Basic computer knowledge and typing skills to complete required paperwork.



  • Experience in crisis intervention and conflict resolution
  • Understanding of Restorative Practices
  • Experience working with teenage and or transition age youth
  • Knowledge of the Erie County Children’s System of Care
  • Interest in community development


ESSENTIAL MENTAL & PHYSICAL REQUIREMENTS:  General intelligence; motor coordination skills; coordination of eyes, hands, and feet; verbal speaking ability; flexibility, agility and strategic insight; ability to multi-task under pressure/meet deadlines; team player/coordinates with others; independent judgment; diplomatic, motivate others; effective client engagement skills, ability to be assertive in an appropriate manner.

EQUIPMENT USED:  Telephone system, copier, fax, computer (Microsoft Office products)


ENVIRONMENTAL WORKING CONDITIONS:  Enclosed office environment, multi-level buildings, school setting, community sites, home-based, travel required, abide by a tobacco-free policy


Submit letter of interest and resume to:

 Family Help Center
Attention:  YEL
60 Dingens Street
Buffalo, NY  14206 

or email:

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